Q: Limited Deals

From time to time we offer last minute deals and other discounted tours. For any current deals and promotions, <a href="https://onelifeadventures.com/tour-deals/">please visit our deals page here. </a>

Q: Rooming

Accommodation types and rooming Each of our tours have unique, hand picked accommodation. The accommodation types vary depending on the destination but it can vary from boutique hostels, twin/double hotel roomes or even camping/glamping accommodation. Typically you will room you with the people you are travelling with, or with other solo travellers of the same sex. Private Rooms If you want to book a private room, before you select your date on the “book now” page you can choose the Double/Twin Share or Single Upgrade option to have your own room. If you haven’t paid for this at the time of booking but want to request an upgrade, please let us know as soon as possible so we can check availability.

Q: Payment Details

Booking more than 60 days before departure <ul> <li>When you book a tour that departs more than 60 days in the future, a deposit is all that is required to secure your spot. The deposit amount depends on the tour, but it generally ranges from $300-$500 AUD.</li> <li>The remaining balance of your tour must be paid in full at least 60 days before the tour commences. </li> <li>You are able to pay off your tour at any time and we can set up a payment plan for you. </li> <li>To request a payment plan or if you would like to make a payment towards your booking, please email enquiries@onelifeadventures.com.au</li> </ul> Booking less than 60 days before departure <ul> <li>When you book a tour that departs in less than 60 days, the full tour payment must be made to secure your spot. </li> </ul> Methods of payment <ul> <li>When booking online you can pay by credit card at checkout. This is processed by our reservations partner Rezdy Pay.</li> <li>You can also pay via Apple Pay. </li> <li>All bookings have a $15 booking fee added on at checkout but we do not charge a Credit Card Surcharge. </li> <li>When you want to make a payment towards an existing booking, we will email you a payment request link to complete the payment. All our payment options are secure.</li> </ul>

Question 1

Making A Payment

Accepted Answer

If you would like to make a payment towards your existing booking, please contact our team and request a payment link for the amount you'd like to pay towards your tour.

Question 2

Limited Deals

Accepted Answer

From time to time we offer last minute deals and other discounted tours. For any current deals and promotions, please visit our deals page here.

Question 3

Other FAQs

Accepted Answer

If you cannot find the answer to your question within this helpdesk, and someone from our team in not currently online please visit our** FAQ page here. **

Question 4

Rooming

Accepted Answer

Accommodation types and rooming Each of our tours have unique, hand picked accommodation. The accommodation types vary depending on the destination but it can vary from boutique hostels, twin/double hotel roomes or even camping/glamping accommodation. Typically you will room you with the people you are travelling with, or with other solo travellers of the same sex.

Private Rooms If you want to book a private room, before you select your date on the “book now” page you can choose the Double/Twin Share or Single Upgrade option to have your own room. If you haven’t paid for this at the time of booking but want to request an upgrade, please let us know as soon as possible so we can check availability.

Question 5

Payment Details

Accepted Answer

Booking more than 60 days before departure

When you book a tour that departs more than 60 days in the future, a deposit is all that is required to secure your spot. The deposit amount depends on the tour, but it generally ranges from $300-$500 AUD.
The remaining balance of your tour must be paid in full at least 60 days before the tour commences.
You are able to pay off your tour at any time and we can set up a payment plan for you.
To request a payment plan or if you would like to make a payment towards your booking, please email enquiries@onelifeadventures.com.au

Booking less than 60 days before departure

When you book a tour that departs in less than 60 days, the full tour payment must be made to secure your spot.

Methods of payment

When booking online you can pay by credit card at checkout. This is processed by our reservations partner Rezdy Pay.
You can also pay via Apple Pay.
All bookings have a $15 booking fee added on at checkout but we do not charge a Credit Card Surcharge.
When you want to make a payment towards an existing booking, we will email you a payment request link to complete the payment. All our payment options are secure.

Question 6

Flights

Accepted Answer

As a tour operator we do not include international flights in the cost of the tour.

We leave this down to our guests as each and every traveller has their own preferences when it comes to flying.

Any domestic flights that are within the tour will be organised by us and included in the price.

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